SHIPPING All orders are distributed with the company Envialia, Seur or Correos according to the shipping area. We ship working days. Imports, customs or international taxes will be borne by the buyer.
DELIVERY TIMES
• Peninsula: 48 to 72 working hours.
• “No Peninsula”: From 72 hours to 5 working days.
• International: 7 working days to 20 working days
SHIPPING RATES
National: Free shipping Peninsula and Balearic Islands via Envialia, Seur.
For the following areas:
Canary Islands: 9 euros
Ceuta and Melilla via Correos: 9 euros
International European Union via Post: 9 euros
USA via certified mail: 14 euros
Australia: 14 euros
Check the rate personally for other international shipments or for shipments of more than one garment.
GIFTS If your order is a gift, we will ensure that it arrives packaged for the recipient, let us know when placing the order.
ORDERS WITHIN THE EUROPEAN UNION CHANGES, RETURNS AND CANCELLATIONS
We accept returns:
* only in case of size error by Sweetdreams ibiza.
* defect in the garment, Sweetdreams ibiza will proceed to make the refund within 7 calendar days from the date of receipt of the item.
To proceed with the return of an item purchased in the online store you must:
1. Request the return by mail to: comercialsweetdreams@gmail.com within a period not exceeding 7 business days following the date of receipt of the product, letting us know the reason for the return.
2. Items must be returned:
- In its original state, it cannot be used or damaged
- With its original labels, on the garment.
3. Send the article to the following address, before 14 days to:
Sweetdreams Ibiza
Santa Quitèria 7
CP 08188 – Vallromanes Spain .
In these cases, Sweetdreams will reimburse the customer for all payments received, excluding shipping costs. It must also be the customer that assumes the direct cost of returning the product.
ATTENTION: we do not accept returns of items in our category of OUTLET .
OUR GENERAL POLICY FOR WHOLESALE SALE:
Send us :
Store’s name
CP Address Contact
Contact person
Phone
• Minimum order: 20 items
• Free Shipping Spain and Balearic Islands
• Payment prior to shipment by bank transfer or via visa
Sizes S 34-36 M 38-40 L 40-42 Xl 42-44